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The dial hopper for this campaign 0 leads
You will discover how to resolve the "vicidial no leads in dial hopper" problem in this article, even if you have leads in the specific list and campaign. The alert "No more leads to dial" may appear in the Vicidial Realtime screen, or it may appear under the campaign details. There are no leads for this campaign in the dial hopper.
Vicidial-Hopper-Campaign: What is it?
Many sizable call centers all over the world use Vicidial, an enterprise-class open-source contact center suite. There is a fully functional predictive dialer in VICIdial. It can handle mixed, incoming, and outgoing phone calls.
Vicidial's fundamental module, Campaign, enables outgoing calls. To make or receive phone calls, a user must log into a campaign.
Hopper: The place the leads momentarily before the dialer dials them. Every 60 seconds, the dialer retrieves a batch of leads from the database as opposed to obtaining each lead individually, which would need a lot of resources. The hopper script performs all system checks (call time, filter, DNC list, etc.) after a lead is chosen before
Vicidial's fundamental module, Campaign, enables outgoing calls. To make or receive phone calls, a user must log into a campaign.
Hopper: The place the leads momentarily before the dialer dials them. Every 60 seconds, the dialer retrieves a batch of leads from the database as opposed to obtaining each lead individually, which would need a lot of resources. The hopper script performs all system checks (call time, filter, DNC list, etc.) after a lead is chosen before
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Vicidial 0 leads Hopper :
1=> This campaign has 0 leads in the dial Hopper
2=> Sorry, there are no leads in hopper for this campaign
2=> Sorry, there are no leads in hopper for this campaign
vicidial hopper problem solved
Campaign:
1 =>. As shown below, make sure New Dial Status is selected.
2 => By resetting the list, you can make sure the necessary dial status is added to the campaign, like no answer, busy, callback, etc.
important
2 => If you are not sure, set the local call time to 24 hours to make sure the issue is related to calling time.
Check the Hopper Level Minimum : 500
Set this to at least 500 because the hopper script will run every minute to get data from the database.